Shipping and Returns

  • Returns will not be accepted unless authorised by a Conticare representative.
  • Returned goods must be in their original condition. Packaged goods must be unopened, unmarked and in a re-sellable condition.
  • Special order items (not standard stock lines) specifically ordered by Conticare at a customer’s request will not be accepted for return under any circumstances.
  • All returns for credit must be communicated to Conticare within 14 days of despatch.
  • Conticare reserves the right to charge a restocking fee on any product return of 15%.